Safe & Responsible Platform

At a96 Responsible Gaming — Fun Within Limits

A96 believes gaming is truly enjoyable only when it is played in a controlled and responsible way. Our Responsible Gaming policy is here to keep you safe and help you build healthy gaming habits.

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Keep Gaming Fun, Keep Habits Healthy

On the a96 platform, Responsible Gaming is more than just a rule — it is our core philosophy. We want every user to enjoy gaming as a form of entertainment, not as a source of financial stress. It's easy to lose track of your budget and time in the excitement of gambling, and this can have a negative impact on your mental well-being and family life. That's why a96 is with you every step of the way, ensuring your gaming experience always remains positive and responsible.

With Bangladesh's large online gaming community in mind, a96 has built a dedicated suite of tools and features that put you in full control of your own play. From setting deposit limits to self-exclusion, everything can be managed from one simple dashboard.

Important Warning

If you feel your gaming is getting out of control, contact our support team right away. Ensuring responsible gaming is a responsibility we share together.

A96's Dedicated Responsible Gaming Features

By using these tools, you can keep your own gaming experience safe and enjoyable.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase is subject to a 7-day cooling-off period.

Session Time Control

Enable automatic session timeout after a set period of inactivity. This is a highly effective feature for preventing unnecessary loss of both time and money during extended play sessions.

Self-Exclusion

If you feel you need a break, you can exclude yourself from the platform for a set period — anywhere from 1 week to 5 years. Your account will be completely inactive for the entire duration.

Loss Limit

Once your losses reach a set amount, your play will be stopped automatically. This feature is designed to protect your financial wellbeing.

Bet Limit

Set a maximum stake per bet and protect yourself from placing impulsive oversized bets. This is one of the most effective ways to bet responsibly.

24/7 Support Centre

For any questions or concerns about responsible gaming, our support team is always ready to help. Reach us directly via live chat or email.

Activate Responsible Gaming Tools

Activating responsible gaming tools on a96 is quick and straightforward. Just a few simple steps are all it takes to protect yourself.

Register Now
1
Log In to Your Account

Log in to your a96 account and go to the profile menu in the top-right corner of your dashboard.

2
Open the "Responsible Gaming" Section

Go to your account settings, find the "Responsible Gaming" option, and click on it.

3
Set Your Limits & Preferences

Set your deposit limits, bet limits, session times, and more — all on your own terms.

4
Save & Confirm

Save your changes. Limits will take effect immediately and a confirmation email will be sent to you.

5
Seek Help When You Need It

If you run into any issues along the way, our 24/7 support team is on hand to guide you.

Recognise the Signs of Problem Gambling

Knowing yourself is the first step to responsible gaming. If you notice any of the signs below, take a break immediately and seek support:

  • Chasing losses by continuing to play
  • Spending beyond your budget
  • Hiding your gambling from family or friends
  • Feeling restless or irritable when you are not playing
  • Neglecting other important areas of your life in favour of gaming
  • Betting with borrowed or loaned money
  • Repeatedly failing to stop playing

Top Tips for Responsible Gaming

A96's experts encourage you to follow these guidelines:

  • Set a clear budget and time limit before you start playing
  • Think of gaming as entertainment, not a source of income
  • Take regular breaks and make time for other hobbies
  • Avoid playing when you're feeling stressed or emotionally distressed
  • Never bet with borrowed money
  • Keep your deposit limits and session time controls active
  • Be open with your family and keep them in the loop

Responsible Gaming — FAQs

Yes, all Responsible Gaming tools on a96 are completely free. From deposit limits and bet limits to session time controls and self-exclusion, every feature is always available to registered users at no cost.

Absolutely. Your account balance remains fully secure while it is inactive during a self-exclusion period. Once the exclusion period ends, you can return to your account as normal.

Limit reductions take effect immediately. However, increasing a limit is subject to a 7-day cooling-off period — this prevents impulsive decisions to raise your limits.

No. a96 strictly prohibits anyone under the age of 18 from registering or playing. Age verification is mandatory during registration, and any suspicious accounts are investigated.

a96's 24/7 support team is always here for you. You can also reach us by email. Remember — asking for help is a sign of strength, not weakness.

No, changing any Responsible Gaming settings on a96 is completely free of charge. a96 believes it is our responsibility to keep every user safe, which is why these tools come at no cost.

Join a96 and Play Responsibly

Sign up at a96 and enjoy online gaming with the right balance of entertainment and safety. Our Responsible Gaming tools are here to make your experience even more secure.

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