A96 believes your personal information is a valuable asset. This Privacy Policy explains in detail what data we collect, how we use it, and how we keep it secure.
We are committed to protecting your data — through both technology and policy
A96 (hereinafter referred to as "we", "us", or "the Platform") is an international online gaming and betting service provider. Protecting your privacy is not merely a legal obligation for us — it is an ethical commitment.
This Privacy Policy explains in detail how your information is processed when you use a96's website and mobile application. By registering with a96 or using our services, you agree to the terms of this policy.
This policy applies solely to a96's own platform. Third-party sites and payment gateways have their own privacy policies, which are beyond our control. Bkash and Nagad's privacy policies are governed by their respective terms.
A96 collects two types of information — data you provide directly, and data collected automatically. Details are outlined below:
| Data Type | Example | Source | Mandatory? |
|---|---|---|---|
| Identity Information | Name, date of birth, national ID | User-Provided | Yes |
| Contact Information | Mobile number, email address | User-Provided | Yes |
| Financial Information | BKash/Nagad number, transaction history | Users & System | Yes |
| Device Information | IP address, browser type, OS | Automatic | Optional |
| Usage Data | Betting history, game preferences, session duration | Automatic | Optional |
| Location Information | Approximate City/Country (IP-based) | Automatic | Optional |
Important: We only collect information that is strictly necessary to provide our services. We have no intention of collecting excessive or unnecessary data.
A96 collects information through several methods. Each method is transparent and conducted with your knowledge:
Collected data is used solely for specific and legitimate purposes. a96 never uses your data beyond those stated purposes:
A96 never sells your data. However, limited information may be shared with trusted third parties in certain circumstances:
Payment Processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
Identity Verifier: With licensed identity verification services for the KYC process.
Legal Authority: Limited information may be disclosed in response to a court order or a lawful request from a regulatory authority.
What We Don't Do: Your data is never sold or shared with advertisers, data brokers, or for any other commercial purpose.
Every third-party partner is bound by a strict confidentiality agreement and may only use your data for the specific purpose for which it was shared.
A96 uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:
You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause certain features to stop working.
A96 does not retain data longer than necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Regulations |
| Support Chat Data | 3 Years | Service Quality Improvement |
| Log Files | 1 Year | Security Analytics |
| Marketing Preferences | Until you cancel | Communication Consent |
Upon expiry, data is securely deleted or anonymised. The data destruction process follows international standards.
A96 users have a number of important rights regarding their personal data. To exercise these rights, email us at support@a96.im:
For any rights-related request, a96 typically responds within 30 Business Days We respond within this period. For complex cases, it may take longer, but you will be informed.
A96 is an adults-only platform. No one under the age of 18 is permitted to register. We have no intention of collecting data from minors.
If we discover that anyone under the age of 18 has created an account, that account will be immediately suspended and all associated data permanently deleted. If a parent or guardian suspects their child is using a96, please contact us immediately at support@a96.im.
A96 may update this Privacy Policy, in part or in full, at any time. When significant changes are made:
Continued use of a96 after a policy update will be considered acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please contact our Data Protection team:
You've read a96's Privacy Policy. Now register for free and join Bangladesh's most secure betting platform.